Your Homes Newcastle

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MSC carried out a feasibility study of the existing security systems for the Concierge Service used by the social housing organisation, Your Homes Newcastle (YHN). This service covers 40 sites made up of 56 blocks and approximately 5,900 properties.

Part of this process was to assess the current security provision and to develop a service specification as well as a design and build specification for a dedicated control room. Consideration was also given to opportunities for income generation and the introduction of additional value added services to the residents and the YHN client.

We identified savings in excess of £3.5 million in revenue every year. We have since implemented parts of these recommendations.